Homemades By Suzanne At The John Marshall

It's a stunning venue! I attended a gala there and it was truly exquisite. It’s definitely a place I would love to host an event in the future.

We attended a wedding recently and want to give a shout-out to the bartenders, Keith and Trey. They were fantastic! With big smiles on their faces and incredible patience, they handled a guest list of over 300 people. They really made the reception enjoyable! - JW

Everything about the quality and service from the John Marshall Ballrooms and as well as the Catering by Suzanne was superb. The John Marshall was a perfect venue for our wedding. We used the lobby for cocktail hour. With the high ceilings, marble, and tasteful sofas and chairs, it was perfect for guests to relax and mingle. The ballroom is classic and a beautiful space with great architecture and chandeliers. The John Marshall includes tables, chairs, and linen which reduced our headache for planning. Bathrooms were spacious, large, and clean, easily accommodating our 130+ guests. Because no one had booked on Friday, we had the flexibility to set up some of our decorations ahead of time (instead of day of) which relieved tons of stress. The upstairs bridal suite allowed us to lock things up there before, during, and after. The service was exceptional. Waiters were always present during the cocktail hour for food and drink and the staff during the seated dinner was on top of everything. Our point of contact was Amy. From the beginning, and throughout the whole process, she was incredibly friendly, warm, and responsive. Her expertise showed as she offered up ideas and things to consider that ended up playing out really well. During the planning, she responded to our emails very quickly and had changes to our proposal done fast as well. The food from Catering by Suzanne was extremely good as well. Our guests commented on the quality of the food and that everything came out in a timely fashion as well as hot! We went with the beef tenderloin (cooked perfectly), salmon, and zucchini noodle pasta. Everyone raved about the passed hor d'oeurves and that there was enough to go around. Instead of cake we did a pie bar which went over fantastically. Amy and her team had 5 incredible pies that our guests could choose from in a buffet style. We set it up so that people could mingle over there at various times and get pie, ice cream and coffee.

Just returned from a wedding/reception. This venue is beautiful. The staff was friendly and efficient. The move from the wedding room to the ballroom was seamless. The John Marshall staff was professional from the bar, servers with the appetizers while we waited for the reception room to be set up to the dinner servers were 5 star. The food was great too. I highly recommend this venue for your party needs.

I had the worst customer service experience ever with this venue. I was working with Amy and received a contract from her only to find out that our date was already booked. The explanation that we received via e-mail from her was that her co-worker had already booked the date for other clients and that she was unaware of this. All wedding venues that I know of block of the specificied date in the contract, so she must not have communicated with her co-worker. This was a horrible experience for us and we will never recommend this venue to anyone. Perhaps, they may consider giving the staff mentioned above additional training on wedding coordination and customer service etiquette.