Knockout Cheese Steak - Richmond

We had high expectations for this restaurant based on recommendations, but we were greatly disappointed by the quality and flavor of the food. We ordered a classic steak and cheese sandwich and a teriyaki sub. The steak was overcooked and dry, lacking any distinct flavor. The teriyaki sauce tasted odd, like a combination of sweet onion and maple syrup. The soda machine was not working properly, so we were given a cup with only three ice cubes and a can of soda. Despite these issues, the prices were reasonable at $14 for one combo meal and a regular sandwich.

I have visited this restaurant multiple times in the past without any problems. However, my experience today was terrible. I ordered a Philly steak and cheese fries, but the card machine was not working. I suspect the employee knew this but did not inform me, so I had to use the ATM in order to purchase my meal. To my disappointment, the cook used bagged salad - consisting of cabbage and carrots - instead of fresh lettuce on my sandwich. The cheese sauce also tasted sour, indicating that it was likely old. I was extremely dissatisfied with my meal and will not be returning to this restaurant in the future.

The service was quick. We ordered a side of fries that were hot and fresh. I appreciated that they were not salted, as it allowed me to add as much as I wanted. The lemonade was tasty but a bit too sweet for my liking. Despite this, I still gave 5 stars due to the friendly and efficient staff.

Faster service. we ordered a side of fries that were fresh and hot. no salt I liked, because then I can add as much as I like, and we had the limonade that was good, but something too sweet for me. I gave 5 stars because the staff is friendly and efficient.

We heard good things about this place, but young we were disappointed by the quality and taste. we have a classic steak and cheese and a teriyaki sub. steak was over boiled and dry. no special taste, just something I could have done at home. teriyaki sauce was funky, how sweet wobbles mixed with maple syrup art of taste. non-functional soda machine so that they get a cup with 3 ice cubes and a dose soda. the price was great, but $14 a combo and a normal sandwich?