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Feedback gevenA friend of mine said hello to me as I was walking past and food was delivered to them, the boss told me that I could not continue the conversation with my friend because of the food. So unfriendly! Will not go back.
The restaurant lacks knowledge about allergens. The cashier was not willing to inquire about the food in the kitchen. For someone with coeliac disease, the only options were omelette or gammon. This suggests that items like bacon, fried egg, and beans may contain gluten. There was no allergen book available for customers to review. The staff seemed disinterested and unhelpful. Allergen sufferers should be cautious when dining here.
I have been going to the Cavells for sometime now but of late the cleanliness has gone down. The carpet is never hoovered. One day I was there till closing time and the following day I went there for breakfast and the mess that was under the table I sat the previous night was still there. The place is alright if only they can keep upto date with cleanliness.At times even the tables are not cleaned properly. Food and hygiene go hand in hand. I hope they will improve.
Cappuccino delivered to table spilt into saucer, sugar sachets swimming in the mess. Waitress simply apologised put it down on the table and walked off. Here with a group and nothing looked particularly great but it would be unfair to judge more than that. Overall a poor experience I’m afraid.
Ordered coffee cake the fudge cake was rock hard off it had obviously been there much longer than sell by date.i complained was given antother choice which wasn 't much better. As we were leaving I looked to see if the remaining fudge cake had been removed it hadn 't. When we left my wife told me that another couple had complained about their breakfast that the going waitress had thrown them in the bin.my wife had spoken to the young girl as she was upset the boss said to my wife "what did you say to her? My wife didn 't tell him as it was private but he obviously didn 't like it. I would never go back again a complete waste of money