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Feedback gevenI have visited this restaurant many times but today we went for lunch with our boys and our chicken was cold, when we told the waitress she said they would get us a fresh meal it would be 5-10 mins after around 20 minutes our boy’s became restless after they had finished their meal we explained this to the waitress and the manager came over to apologise and she very kindly said your meals are ready we’ll pack them to go and didn’t charge us for a thing. I’ve never know this before. We are both so grateful and we will visit again as the service we received was lovely. Thank you so much. So very kind of you.
Had a lovely brunch here with my friend today which is why I was so shocked to read the reviews. Honestly try this place for yourself and you’ll realise it was the most welcoming atmosphere it was clean, quick and the service as well as the food was faultless. Can’t wait to come back I was so impressed!
First tried this place after asking Google for breakfast recommendations in Sheffield, visited near Xmas with a friend, the coffee was great, pancakes breakfast calzone, so good! Due to having such a nice first experience I decided to visited again with family, all the food was nice, but it was cold. So would be reluctant to visit again in a larger group due to this reason.
If you enjoy having your food served late, greasy, and cold, then this is the perfect spot for you. However, I found it to be very disappointing.
The positives- the staff were polite and the half chicken was lovely. However, there were several disappointments during our visit. Children's meals were served immediately, while adults waited a full hour. The burgers were burned and tasted like leather. There was no Yorkshire pudding with the chicken, when I asked for it, it came greasy and lukewarm. The side order of onion rings was soggy and cool. I was glad I asked for gravy separately, as it was disgusting and made from dark granules. This meal was supposed to be a birthday treat and cost £125 (although at first, we were given the wrong bill). I have had better pub meals and if I had been paying, I would have challenged the poor value for money. Overall, we all left the restaurant disappointed.
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