Kfc - Solon

The experience was excellent, service was fast. I was slightly disappointed that the dining room was closed.

I ordered 2 dishes and it took 20 minutes to receive my order. When a girl brought my order out, she was moving so slow, even slower than a sloth. This place is a disaster, with poor management and unprofessional staff!

If the pandemic is over, why don't they let the customers eat it in the device and the workers don't even wear masks?

My chicken pancake was dry, I should have known better than my eating was done so fast.

Today was the worst drive through experience ever!!! Since they closed the dine in, the only choice was to use the drive through, due to my deafness i wasn't able to order my good at the speaker box instead i pulled to the window i showed the employee my order, she told me to park over there cause she needed to receive the money from the car behind me i was confused cause this never happened to me before i was able to place my order at the window and pay for it without being asked to pull out....the employees came out telling me to go around and pay my order, again i was co fused as to why i have to go around AGAIN? ....another line to wait and wait til i get to the window the second time i paid my ordered but was confused why it was less than i expected i told her did u get 2 ordered she nod said i got it then she gives me the bag i said i order 2!!! She said oh i did not know that u have to go around the drive thru again i said that it i wanna speak to manager I was so furious and i did not like the manager at all she was yelling at me talking too fast i was unable to understand her i was yelling telling why i have to go around again for the 3rd time this shouldn't have happened and u people closed the dine room, u expect people who cant hear to keep going around the drive thru several times foe them.to get their order i think NOT!!!!