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Feedback geven$440 for a room that smelled very bad and the noise of the air conditioner made it impossible to sleep, dirty pools, the supervisor promised to look into it and call back, but disappeared without a response, first time such an experience Noteworthy details: We will never go to this hotel again and will never recommend it to my friends Hotel highlights: Great value
What a wonderful experience! The entire team were absolutely fantastic and it made for a wonderful experience for me and my wife. Great rooms, superb grounds and the staff were superb. I have to give a particular shout out to Tasha who was working in the restaurant the night we were in there (she normally worked in group catering). She was pleasant and seriously switched on, I hope the company is doing what they can to develop her career (having met the General Manager (an excellent chap), I'm sure they are) as she was seriously competent.
We were treated like royalty at Sonoma Mission Inn this weekend! It began with a personal welcome note and bottle of champagne from General Manager Edward Roe. He welcomed us back (this was our third annual girls weekend). He even decorated my sister 's room for her birthday! That 's what I call service. The breakfast was healthy and delicious and the staff paid close attention to our coffee and mimosa refills! We met in the bar each evenings for cards and laughs and the wait staff was kind and attentive there too. Finally, the evening music, food truck and complimentary wine tasting was so fun. No need to ever leave the grounds! We did want to explore, however, so Fairmont staff booked us at a fantastic Kenwood winery, VJB Winery in nearby Kenwood. We were treated to an amazing 5-glass tasting with cheese and small plates to accompany it. I 'll definitely be sending friends back there. Finally do not miss the morning hike with Ed! He took us to Jack London State Park and told us amazing stories about the author 's life and writing as well as the grounds. It was an easy hike for all levels and he was such an informative guide.with fantastic stories to share. Finally and possibly most important, the staff at Fairmont Sonoma Mission Inn seems to really enjoy their work. All of their interactions with us (and each other) were positive and upbeat. The answer is always yes and with a big smile. A true testament to a well managed and cared for staff. We can 't wait to return next year!
Great place! They were laying a bit in available service staff to man the bar. The pool scene is cool. Large property that is well kept. Bar tender was extremely nice and great service. Rooms: 3 Service: 4 Location: 5 Hotel highlights: Luxury
One of the best hotels you will find. The rooms, service, Assocaites, and location truly cannot be beat! Thank you for always making our stay so special and memorable. Rooms: 5 Service: 5 Location: 5