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Feedback gevenI would recommend skipping the hamburgers at this restaurant. There are numerous TVs playing sports, so if you're a fan, you may enjoy the atmosphere. Perhaps consider trying the pizza instead. Good luck, and please let me know how you find it.
We were told we would have a non-smoking room with a separate shower. However, the room had clearly been smoked in and the shower was inside a bathtub, making it difficult for one of us to use. The rug in the room was dirty. Additionally, the room rate was doubled because of a show at the amphitheater. We will definitely not be staying at Harvey's hotel again.
The location of the restaurant is excellent, and despite being busy, the front desk staff was surprisingly helpful. Bibi went above and beyond to resolve an administrative issue. The rooms were clean, and the conference room for my training had all the necessary amenities. The food served was top-notch, and the snacks and drinks were plentiful. Overall, it was a great value.
If I could give Harveys Hotel Lake Tahoe 0 zero stars, I would. My stay at this hotel was far from satisfactory. If you plan on staying here for more than one night, be aware that they do not offer daily housekeeping. This lack of service made it inconvenient and disappointing. Another issue I encountered was the difficulty in requesting room cleaning from both the front desk and housekeeping staff. It seemed like a struggle to communicate my needs, and this added to the frustration of my stay. The hotel claimed that they only clean rooms after the 4th day, but even on the 5th day, I found it challenging to ask for a clean room. Their excuse of being short-staffed seemed like a poor justification for not fulfilling their own policy. To my surprise, the hotel will not provide basic amenities after your first night like bath tissue, toiletries, and towels. It will be a struggle to ask for these things. They will even tell you to bring the trash outside your room and will hand you the trash bag to place it on your own bin. Yuck! Bring your own vacuum and cleaning supplies if you want a clean room and clean the room yourself because they won’t do it for you. It was incredibly inconvenient to have to bring these items myself (on the plane) and difficult to request them from the rude housekeeping staff. As a part of the Caesars Hotel group, Harveys Hotel Lake Tahoe fell short of the expected standard. As a consistent and regular traveller myself, Harveys was by far the worst hotel I have ever stayed at, and it is disheartening to see them tarnishing the reputation of the Caesars Hotel group. In my opinion, this hotel is nothing more than a money trap. They lure guests with false advertising and fail to deliver on their promises. I strongly advise considering other hotels in the vicinity that will provide a better and more honest experience. I hope this review serves as a warning to other potential guests and helps them make an informed decision. It's important to choose a hotel that prioritizes customer satisfaction and lives up to their advertised standards.
Booked a room through Caesars Rewards at Harvey’s August 8-12, for the Foo Fighters concert. King view room, 16th floor, corner window, awesome view of Lake Tahoe, place isn’t exactly new so don’t expect that, but it was clean and service was good, great location for walking to shops, restaurants, other resorts/casinos and the lake. The summer concert series they host is a real plus to this fabulous location.