What! Cafe - Swansea

We had been shopping in the What store and noticed they had a cafe so gave it a go. It's easily reached from the ground floor by escalator or lift and is very spacious with lots of comfy seating. There is a fairly extensive menu with some unusual things on it like fish finger butty etc. We settled on the sausage, chips, peas and gravy and Vegetable Burger with chips and salad. Both meals were really nice, the gravy especially and my Vegetable burger was lovely tasting in a large fresh bun also with cheese and mushroom inside. We had a bottle of coke and a cup of tea and the whole lot came to £13 which was good value for what we had. The staff were friendly and chatty and our drinks were brought over to us within a couple of minutes and food the food after about 10 mins. Will certainly visit again.

Omg worst customer service ever...go here and wait 25 minutes for a cup of tea...not staff fault it looks like complete lack of management and coordination. Looks like it could be lovely if they could get it right.

This restaurant offers excellent value for the price and has a personal touch. I will definitely be returning when I am in town.

The restaurant has spacious seating and friendly staff.

I have visited this restaurant three times now. The first time was really nice, with friendly staff and hot, fresh food. The second time was okay, but the food wasn't as good and it seemed like they had new, young staff who weren't very talkative or smiley. The ladies' toilet had a bad smell, but I'm not sure if that's the cafe's responsibility or the staff's. The third time, the food was okay, but the staff didn't know much about the menu when we asked questions. The cutlery was dirty and the toilets were in poor condition. I might have just caught them on bad days. I will give it one more try, but if the same issues persist, we will go elsewhere.