Shake Shack Union Station

Poor or nonexistent signage--many of us passengers ended up queuing in the wrong lane for a while--and NO wall outlets for charging your electronic devices except inside a couple of restaurants. Belligerent homeless people roaming inside the station whom security ignored. Only one small restroom per gender on each floor. Only redeeming quality was that the women's restroom on the ground floor was decently maintained.

Washington Union Station is a restored historic architecture centre, mixed-use of transportation hub, leisure and shopping center located few minutes from the US Capitol so when you exit the station the view of US Capitol building will be in front of you. The station design is very unique but some areas looked old. There is lack of signs across the station so I had to walk across the station to find my way. Also it is a bit strange that there is no informarion desk for Big Bus Sightseeing inside the station so had to walk in the streets to ask security guards about the location which took me 30 minutes to find it.

Washington Union Station is a restored historic architecture centre, mixed-use of transportation hub, leisure and shopping center located few minutes from the US Capitol so when you exit the station the view of US Capitol building will be in front of you. The station design is very unique but some areas looked old. There is lack of signs across the station so I had to walk across the station to find my way. Also it is a bit strange that there is no informarion desk for Big Bus Sightseeing inside the station so had to walk in the streets to ask security guards about the location which took me 30 minutes to find it.

Washington union station had Beautiful architecture but show signs of age. I was so amazed this place was. Generally the station was clean and well kept. There’s also a few places to shop and food court around, but most were closed.

Horrible! It's like they don't have anyone working there. I have been trying to communicate with them via email and phone and NO ONE IS EVER AVAILABLE! I've been needing information about their meal voucher program, but the online instructions are outdated and their online form is useless. Not to mention the homeless population has gotten out of hand, and its not worth anyone's time to come here anymore.