Havana On The Hudson - West NY

This lady added $2 four tips for herself I only noticed when I saw the receipt on my phone that had the breakdown of the prices.She had told me I owed her about 9 something with taxes included then I check the receipt it's $12. Bunch of crooks

Today I went for the first time and the lady who attends the front is very rude. And the other girl fixing her hair in the caunter. And to top it off I charge 2 times l.

Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.

Very rude and disrespectful, i paid for a sandwich and the lady accused me for giving her a fake 10 dollars, mind you a man next to me also gave her a 10, the owner or im assuming its the owner because he was walking around checking the place out said that it was real. As i was walking out she started to talk about me with him. I gave them the sandwich back and he said next time it will be more embarrassing for you. This to me was a threat. I was embarrassed because there was 4 customers there and because of the way she said it in Spanish. You're paying me with fake money. There is absolutely no need for this treatment especially since i am a loyal customer. At the end of the day she kept the 10 and the sandwich and both were laughing.

This establishment looks nice and the service was good, but my food experience was really bad. My Cuban tamale was very old and left over from days before, when I opened the shell of the tamale it was also liquified instead of smooth or even semi-solid. The bites looked good but smelled bad and tasted very dry and stale with the taste of an old fridge. This is my second bad experience in this establishment, it is a nice place with good people, but obviously they are selling leftover old products from previous days, nothing was fresh.I hope this review helps the owner to provide better products to their customers, the service is good but they don't provide the best. I would only recommend the daily bread and pizza, which seem to be fresh.It is a good establishment with good people, please try harder to do better. I'm going to try again next week and give this business one more chance. Good luck.