Lucky Strike West Nyack

Let me just say JENNI , hands down , best host with customer service and too friendly and sweet and caring , she was so welcoming and pleasant it was truly amazing , will be back again for sure !! Thanks again Jenni for your hospitality can't wait for another fantastic experience

I don 't know how this place is still in business, wish Yelp would allow zero stars. Half of their lanes are broken, but the worst part about it is that they give these lanes out at FULL price, without any mention of the problems. We get to our lane, and immediately notice that the lane only senses two pins on every turn, meaning even a gutter ball would roll an eight. What makes this even more vile is that when we ask for service, we get the rich, genius response of Oh, we know it 's broken. Our tech guys don 't know how to fix it. Wow. Just wow. Very nice of them to offer to fix any of this. No refund, no offer to move lanes, (multiple lanes were open), and no care at all. Only thing I would ever mention about this place is to never step foot in the door. We understood the high prices, as operating in a mall can be pricy, but the price should be zero with this service. If they want it to run down to garbage like it 's already nearing, they might as well sell the place to someone who gives a damn about upholding a business.

We had a wonderful experience at Lucky Strike bowling alley in the Palisades Mall. I brought my high school seniors there for an afternoon of bowling. Matt Townsend, Beyonce, and Kenny provided excellent service and made the afternoon very memorable for us. They ensured that everything was arranged for us and that we had all necessary supplies. Both the students and staff had a fantastic time. I would definitely return, either with another group or with friends on my own time. It is a great place to visit with a fun atmosphere. In addition to bowling, you can also enjoy pool and ping pong. Give it a try, you won't be disappointed.

This place is a run down mess. We had to move three different times to get to a lane that worked. The balls are horrible, the pins are dead and the place is just not fun. I would guess they will be out of business very soon.

Never returns calls for party plans, sometimes smells and couches needs to be cleaned. Just haven't had great service here for the prices they charge. Been here for work events and with family and never had great service.