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Feedback gevenAs someone who loves exploring different restaurants in search of the best food and service, I enjoy sharing my culinary experiences online and on social media. I write reviews for every dining experience I have—some are positive, some are not so great, and some are a mixed bag. Now, about this restaurant: first, I will say that it is clean, and the staff is very friendly. The tables and the self-service beverage area were tidy, and the restrooms were well-maintained and stocked with hot water and paper towels. The menu offers a wide variety of options, including burgers, po'boys, sandwiches, salads, fried shrimp, and fried fish. Unfortunately, the burgers and fries were among the worst I have ever had. I ordered the bacon cheddar burger with all the fixings. While the burger was a decent size, its quality fell short of my expectations, especially at a price of $12.33 for a burger combo with a drink. After waiting about 10 minutes during the lunch rush (around 11:45 AM), I expected a hot and juicy burger—but I was disappointed. The burger was not cooked as I had ordered; it seemed to be pre-made and possibly left sitting too long. The bun was cold and untoasted, the patty was not even warm, dry, overcooked, and tasteless. On the bright side, the toppings (lettuce, tomatoes, pickles, etc.) were fresh, and the fries were hot and well-cooked, but they lacked salt or any kind of seasoning. Moreover, the online photos, including those on their Facebook page, showed crinkle-cut fries, which I love, but what I received were regular-cut fries instead. The condiment bottles, including ketchup, were filled and among the cleanest I've ever seen, and there were plenty of napkins available. Would I consider giving this place another shot? Probably, but I’d likely choose a different item from the menu.
First, let me mention the positives. The place was clean, and the staff were very friendly. The dining area and beverage station were tidy, and the restrooms were well-maintained, with hot water and paper towels available. The menu offered a variety of options, including burgers, po'boys, sandwiches, salads, fried shrimp, and fried fish. However, the burgers and fries were among the worst I've ever had. I ordered the bacon cheddar burger, fully dressed, hoping for a satisfying meal. Unfortunately, at $12.33 for a burger combo, I expected much more. The burger was not what I had anticipated. Despite being a lunchtime visit around 11:45, and waiting about 10 minutes for my order, I expected a hot and juicy burger. Instead, the burger wasn't cooked to my order, and it seemed like the patty had been pre-cooked and left to sit. The bun was cold and not toasted, the patty was dry and not even warm, the cheese wasn't melted, and overall the burger lacked flavor. While the toppings (lettuce, tomatoes, pickles, etc.) were fresh and the fries were hot and cooked well, they lacked any seasoning or salt. To my disappointment, the fries were also not the crinkle-cut variety shown in online photos; they were regular-cut fries instead. On the bright side, the condiment bottles (including the ketchup) were filled and some of the cleanest I've encountered in a restaurant, and there were plenty of napkins available. Would I consider giving this place another chance? Perhaps, but I'll likely choose another menu item next time.
This was my first visit, but it definitely won’t be my last! Everything was fantastic—the service, the food, and more. I’m so glad we came here.
Have burger once and where great, but recently declined because was tired of almost food. one of the ladies on the switch pressed the cheese steak. I love cheeses. that was **** fantastic, deliciously fresh. I deserved a kicker for life. P.S. the shakes are fantastic
The bacon cheeseburger and fries are always excellent here. My go to lunch spot when I work in Lake Charles.
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