Rice Fields - Basildon

Nice Chinese food, friendly service and reasonably priced. One of the better Chinese takeaways in the area.

After having previous curry takeaways from Rice fields we always found the food loaded with onions. We politely asked for less onions in our food but when it arrived the curry’s were full of them. The rice was cold and watery and the onions obviously compensated for the lack of King Prawns four per portion) The receptionist apologised and asked her manager to part or fully refund the cost of our below par meal, unfortunately he only offered a mere £5.00 hence I felt justified in writing this review. We won’t be ordering food again from Rice fields, but I also want to say thank you to the polite receptionist for trying.

Online 20% system down so couldn’t order . Phoned up the restaurant but couldn’t use the 20% and was told the manager has sorted it . Obviously it’s not , she was rude with her attitude and told her we will go someone else she was happy for us to do that, bad attitude and costing this restaurant money as there is a group of 8 people . She needs sacking !!!

Dreadful, ordered @7:50pm said delivery by 9pm. At 9:05 pm it said delivered enjoy your food! I called the restaurant as was concerned, to be told my order had not left the shop and it's only 9:05pm. I was then told obviously it's busy, I asked when I could expect my order, the response was I just answer the phone Miss! I don't control the drivers! She then hung up! When the food eventually arrived @9:40pm the chips were over cooked burnt and greasy and everything was cold tasteless utterly disgusting!!

Unfortunately I have to say how bad the delivery service has been the last two times I ordered. First time they missed a dish. Second time they never supplied the sweet and sour sauce plus all the food was lukewarm. In the past it has been spot on. We won’t be ordering again.