Papa Johns - Springfield

A cheese pizza for delivery tonight. the driver was friendly and it arrived exactly on time. the pizza was not soft and fluffy, as the box says. it was pretty hard as if it had been sitting on the heat shelf. flavor was ok. the 18.99 price tag was not worth tho. meh pizza. better customer service.

I will say papa John's is my all time favorite and when I found out they deliver to my new house I was excited. However I ordered the new stuffed pizza and spicy bites. The pizza was so cold and burnt this will not stop me from ordering in the future but I hope the next time is a better experience

Ingredients are pretty good but the staff needs better training when they had their New York style pizza and I love a nice paper thin crust I barely got anything close to what real New York style pizza is make that crust thinner guys

Ordered a large pepperoni pizza in store. Was told it would take 30-45 minutes. Came back after 45 minutes and they couldn’t find my order. Had to wait ANOTHER 15 minutes to get my pizza. Very disorganized place.

My order was estimated to take 80 minutes and I called after it had been over an hour and a half to see what was taking so long. They said our pizza would be there 2 hours after we ordered so I asked for a discount or at least a credit and a male manager said no. I then just asked them to cancel our order and the manager hung up on me. Very unprofessional manager.